• Free shipping on orders over 4,000 PKR over Pakistan
  • In the case of orders below 4,000 PKR then PKR 300 shipping fee will be used to provide for Pakistan.
  • To Cash on delivery orders, payments are made upon delivery of the shipping address.
  • Note: All Cash on Delivery orders are subject to verification / confirmation of details of the connections provided in the section of transport. To check the phone number in the course of the placement, the order will be confirmed automatically.
  • Three delivery attempts will be made.
  • Cash on Delivery orders CANCELLED, if not confirmed within 10 days from the date of order.

Shipping Time

  • Deliveries for orders shipping within Pakistan 2-3 days

Product Availability:

  • Jahanara can not guarantee product availability and products, and is available for immediate delivery. Jahanara reserves the right, without obligation or prior notice, to change, suspend or discontinue providing any or all products or to cancel the order.

If you have any questions, please contact us at

[email protected]


What is our return policy?

Currently, we have a policy of return of 7 days from the date of delivery. If you are not satisfied with any product you receive, you can ask for a replacement, as long as it complies with our terms and conditions. *

  • Items that have stains emit body odor, taste or odor, have all sorts of characters, damage or dirty water does not return or exchange will be accepted. Product labels must be intact.
  • If you have a bad product. If you think a bug in the component or product application is already set, you can get back to us. E-mail us a request with the image defects as evidence. If the product is not satisfactory due to defective materials or workmanship, we can replace or refund the purchase price.
  • Full refund shipping will be offered only to the defective elements.

We offer Cash on delivery orders, payments are made upon delivery of the shipping address.


What is our return policy?

When the item is recovered, the eligible amount will be refunded as follows:

  • For effective product that provides you with in Karachi, the refund may be collected from our office. Orders outside the Karachi will be issued payment / deposit online on behalf of a client referred to in the details of the consignment.
  • In the case of payment by credit card / debit card or PayPal, the refund will be credited to the same account. It takes up to 5 working days for online discount to reflect on his statement.
  • Please allow us up to 7 days to return the products to be processed after goods are received.
  • Returns, exchanges and refunds will be provided only for goods purchased by only
  • Products and items purchased in the sales or other promotions are not eligible for returns and exchanges, unless you have received damaged goods.