Jahanara offers free shipping all across Pakistan. After placing an order online, you will receive an email confirming your order has been placed successfully.

Next you will receive a confirmation call to verify the information provided in the order.

Once the order has been verified it gets shipped to the provided address the same day.

Delivery time is 2-3 business days and will be shipped by blue-ex courier service. For Cash On Delivery Orders, Payments Will Be Collected at the Time of Delivery from The Shipping Address.

We are open from Monday to Saturday

1-5 pm.

  • Free shipping is not applicable on promotional/sale items.

What is our return policy?

Articles can be returned within 07 days from the date of delivery, A replacement can be arranged but is only applicable if certain conditions are met*

  • items having stains, are shrunk, body odour, perfume, water stains, have marks of any sort will not be applicable for returns.

  • Returns are only applicable if the product has any kind of manufacturing defect

  • All items bought under sale or any other promotion are not applicable for return unless there is a manufacturing defect.

Contact Jahanara support by emailing us pictures of the defected product at [email protected] After review you will get notified if your return is applicable. Shipping and handling cost is refundable only in case there of a manufacturing defect. The processing time for return items is 2 weeks.


We offer Cash on delivery orders, payments are made upon delivery of the shipping address.